FrankSpielMill.com Terms and Conditions
Privacy: We do not and will not sell, share or give away your personal information.
The information you provide when you create an account or place an order is used to process your order(s) and send you emails about your order(s).
The information you provide when choosing to sign up for Frank Spiel Mill News is used only to send you Frank Spiel Mill newsletters.
Payments: Frank Spiel Mill accepts American Express, Discover Card, MasterCard, PayPal and Visa. All orders will be shipped AFTER the receipt and verification of funds. The email address for PayPal payments is Sales@FrankSpielMill.com.
Taxes: Orders shipping to destinations within California are taxable. Orders shipping to destinations outside of California are not taxable.
Security: When an order is placed and processed, payment information is always encrypted. Our payment service vendors, Braintree and PayPal follow the latest laws and use the latest security technologies to prevent unauthorized use of your information.
Shipping Limits: Frank Spiel Mill ships to all locations within the United States of America and Internationally unless prohibited by law. Orders are shipped domestically via Ground Service. Print-On-Demand items are created and generally ready to ship within 3-4 business days. NON Print-On-Demand items are generally ready to ship within 1-2 business days. Once ready for departure Standard Shipping times apply.
Guarantee: Your satisfaction is guaranteed within the parameters of our return policy.
Return Policy: In general You may return an item for refund or replacement within fifteen (15) days of the delivery date unless it has been damaged by you. (Beyond fifteen (15) days items are returnable at the discretion of Frank Spiel Mill). In all cases of refund or replacement requests you must first obtain a Return Authorization Approval from Frank Spiel Mill by emailing Sales@FrankSpielMill.com. (Please note that MISPRINTED / DEFECTIVE Print-On-Demand Return Authorization Approvals can often be obtained by the purchaser providing a picture of the MISPRINTED / DEFECTIVE product instead of returning the product as long as the picture reveals an obviously evident MISPRINTED / DEFECTIVE Print-On-Demand item). In cases where Frank Spiel Mill determines that the item must be returned for refund or replacement first obtain a Return Authorization Approval and ship the item(s) to the directed address. (Shipping, handling and freight insurance charges are non-refundable for CORRECTLY MANUFACTURED AND Shipped Return Authorization Approval orders) Customers are responsible for “Return Shipping Costs” and “Return Freight Insurance” unless your item(s) was defective, damaged or shipped incorrectly by Frank Spiel Mill. Please include your name, Return Authorization Number and contact information in all correspondence. You will receive a replacement/credit/refund AFTER your return is received and processed by Frank Spiel Mill. Frank Spiel Mill is not responsible for lost or misdirected returns.
DISCLAIMER – FRANK SPIEL MILL DISCLAIMS ALL WARRANTIES, (EXCEPTING OUR “GUARANTEE” STATED ABOVE), WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FRANK SPIEL MILL SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCTS PURCHASED FROM FRANK SPIEL MILL. IN NO EVENT SHALL FRANK SPIEL MILL’S LIABILITY FOR ANY DAMAGES EXCEED THE PRICE PAID FOR PRODUCTS ORDERED FROM FRANK SPIEL MILL.
All Content on FrankSpielMill.com: Copyright©2016 Frank Spiel Mill.